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Aurora Health Care announced a temporary mask mandate that will begin on January 6, citing a recent rise in illnesses across Wisconsin. Patients and visitors in patient rooms or other congregate areas will be required to wear masks during this period. The policy is aimed at reducing the spread of infectious diseases that are currently…

Navigating the complexities of healthcare pricing can be a daunting task for many. However, the innovative “Aurora Cost Estimator” is transforming how patients manage their healthcare finances in Wisconsin. This AI-powered pricing navigator is specifically designed for all Aurora Healthcare locations, offering a streamlined and user-friendly solution to understanding healthcare costs. What is the Aurora…

When it comes to getting ready for surgery, there’s an important benefit to staying calm, cool and collected: Your body tends to recover faster when it’s comfortable. The tips below can help you feel more empowered and less overwhelmed. Before your surgery On the day of your surgery Before you leave home: Bring these items:…

Before your hospital visit, confirm when you should arrive. Find out whether or not you’re allowed to eat or drink before your appointment. Also, make sure to arrange for someone to drive you home – even if you are having an outpatient or routine procedure. What to bring Insurance and health information, including: Personal information,…

OCR carefully reviews all health information privacy and security complaints. Under the law, OCR only may take action on complaints if: What Happens After the Investigation At the end of the investigation, OCR issues a letter describing the resolution of the investigation. If OCR determines that a covered entity or business associate may not have…

About Patient Safety Confidentiality OCR enforces the confidentiality provisions of the Patient Safety and Quality Improvement Act of 2005 (Patient Safety Act) and the Patient Safety and Quality Improvement Rule (Patient Safety Rule). Together, the Patient Safety Act and Rule establish a voluntary system for Patient Safety Organizations (PSOs) to collect and analyze medical error and…

Complaint Requirements Anyone can file a health information privacy or security complaint. Your complaint must: HIPAA Prohibits Retaliation Under HIPAA an entity cannot retaliate against you for filing a complaint. You should notify OCR immediately in the event of any retaliatory action. File a Health Information Privacy Complaint Online  Open the OCR Complaint Portal and select the…

This guidance remains in effect only to the extent that it is consistent with the court’s order in Ciox Health, LLC v. Azar, No. 18-cv-0040 (D.D.C. January 23, 2020), which may be found at https://ecf.dcd.uscourts.gov/cgi-bin/show_public_doc?2018cv0040-51. More information about the order is available at https://www.hhs.gov/hipaa/court-order-right-of-access/index.html. Any provision within this guidance that has been vacated by the Ciox Health…

What is the HIPAA notice I receive from my doctor and health plan? Your health care provider and health plan must give you a notice that tells you how they may use and share your health information. It must also include your health privacy rights. In most cases, you should receive the notice on your…

Effective Date: 9/1/2019 This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Ver la versión en español This Notice applies to any health care facility, medical staff, medical group or other health care entity now or in the…

Our focus is always on you. We are committed to providing excellent care in the most personal, sympathetic, confidential and dignified manner possible. Along with your health, you and your family’s values are among our top concerns. Our job is to use our skills and resources to help prevent illness, restore and maintain health, and…

We’ve listed below some of the documents you may need to acknowledge during your clinic or hospital visit. You’ll receive instructions from the team member who schedules, registers or checks you in about which ones apply for a given visit. Documents for both clinic and hospital visits Guarantor Cell Phone Consent The Guarantor Cell Phone…

How patients can request medical records Did you know you have the right to get a copy of your medical records from Aurora? Also known as protected health information (PHI), your medical records are available to you in the format you prefer (paper, email, CD, etc.). You can even get medical records online. Your medical…